1. Would this work for other healthcare fields besides aesthetics?

Absolutely. These protocols are based on emergencies that can happen in any outpatient setting, not just aesthetics. They apply to general medicine, urgent care, dermatology, IV therapy, weight loss clinics, dental offices, and more. Medical emergencies like syncope, anaphylaxis, cardiac arrest, and needle stick injuries are universal.

2. What if I have more than one location?

The protocols are sold per business entity. If you own multiple locations under the same business name, one license is enough. If you operate separate LLCs or DBAs, a separate purchase is required for each.

3. Can I buy just one protocol (a la carte)?

No. The emergency protocols are sold as a complete bundle to ensure your practice is fully covered across a wide range of emergencies. All protocols are designed to work together for consistency in training and documentation.

4. Do I need to carry all the medications listed?

Not necessarily. Medication availability should be based on:

- Your scope of practice

- What your medical director allows

- Local/state/country regulations

- The training level of your team

For cardiac medications (e.g., amiodarone, atropine), we recommend that providers be ACLS certified and that your facility has continuous ECG monitoring if you plan to stock and use those medications.

5. Can I share this with other providers or clinics?

No. The material is copyrighted by Doan Academy LLC and is licensed for internal use only within your registered business. You may not distribute it to other businesses, trainers, or providers.

6. Do you offer customization or clinic branding?

No, custom branding or logo placement is not included. All protocols are provided in a clean, professional format that you may fill in with your own clinic-specific details (e.g., contact numbers, clinic name) using the blank fields.

7. What format will I receive the files in?

All documents are delivered as editable PDF files.

These PDFs are designed for:

- Emergency binders

- Digital SOP files

- Training manuals

IMPORTANT: You may not screenshot, forward, email, or otherwise electronically share the PDF protocols. However, you are permitted to save them locally and print for in-clinic use only.

8. Can this be used for OSHA, state board, or insurance audits?

Yes. These protocols are built around OSHA, CDC, and AHA standards. Many clients use them for:

- OSHA audit readiness

- Board of Nursing/Medicine inspections

- Medical liability documentation

- Mock drills and staff training

9. Can I train my team with these?

Yes. The protocol set includes all necessary documentation for:

- Staff response roles

- Incident reports

- Competency checklists

- Drill tracking logs and more

Use these to run mock codes or include in onboarding for nurses, physicians, PA, NP, MAs, estheticians, or front desk staff etc.

10. Can this be used internationally?

Absolutely! The clinical content is based on internationally accepted medical emergency standards. However, international users should adjust:

- Emergency contact numbers (e.g., 911 → local equivalent)

- Medication names or formulations

- Legal reporting requirements per country or region

11. Are updates included?

If major updates are released (e.g., ACLS guideline changes, OSHA revisions), we may offer revised versions at a discounted rate for returning customers. There is currently no automatic annual update subscription.